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Chief of Staff

Company Overview

Credable is transforming financial services in emerging markets with its best-in-class Digital Banking Platform. We help partners launch financial products by embedding them into digital channels their customers already use.

Our platform is structured around three key layers:

• API Integration Layer: Seamless connectivity for partners to integrate core systems.
• Module Layer: Flexible, customizable components tailored to partner needs.
• Services Layer: Expertise to manage financial products, including portfolio management, scoring, and communications.

Having deployed across multiple markets in Africa, our platform is addressing critical financial service needs and driving us towards democratizing financial services and becoming the most trusted source of data in emerging markets.

The Role

The Chief of Staff at Credable will serve as a strategic advisor to the CEO and play a key leadership role in driving the company’s growth and operational success. This position ensures alignment of cross-functional initiatives with Credable’s strategic vision, fosters collaboration across teams, and drives execution.

Key Responsibilities

• Collaborate with the CEO and executive team to develop and monitor strategic initiatives.
• Assist in setting strategic priorities and translating them into actionable plans.
• Track progress of initiatives and provide regular updates to leadership.
• Enhance operational efficiency through process improvements.
• Manage executive schedules, priorities, and deliverables.
• Prepare presentations, reports, and communications for the CEO.
• Facilitate cross-department collaboration to align and execute strategies.
• Represent the CEO in meetings, negotiations, and key engagements.
• Ensure internal and external stakeholders are aligned with company goals.

Qualifications & Experience

• Required:
• Bachelor's degree in Commerce, Finance, Business Administration, or related field.
• 8+ years experience in operations or consulting.
• Experience working with tools like Freshdesk, Intercom, Zapier, Notion.
• Proficiency in Microsoft Excel, PowerPoint, and G-Suite.

• Preferred:
• Experience working in African markets.
• Background in fintech, digital banking, or lending products.
• Understanding of Mobile Money Ecosystem in East Africa.

Culture

Credable is a high-performing team passionate about building the future of banking and democratizing access to finance in emerging markets. We operate across Dubai, Nairobi, Dar es Salaam, Kampala, Maputo, and Porto, with frequent travel for collaboration.

We value in-person engagement and believe it fosters greater results than remote work. While WFH is available in specific cases, our culture thrives on physical collaboration.

Benefits

• Health Insurance for you and your dependents.
• Group Bonus Policy.
• Long Term Incentive Plan (LTIP).
• Mental Health and Wellbeing Platform.
• Learning & Development Opportunities.

How To Apply

To apply, send a full CV along with a supporting statement highlighting your experience and skills relevant to the role to jobs@credable.io. Please include the role title in the subject of your email.

Partner Success Manager

About Credable

Credable is transforming financial services in emerging markets with its best-in-class Digital Banking Platform. We help partners launch financial products by embedding them into digital channels their customers already use.

The foundation of the platform is grounded in data that informs everything we do: from credit scoring to marketing segmentation and everything in between.

This approach enables us to embed credit and savings products into any partner channel, making them easy to access and highly contextual. The benefit is that our platform can cater to a wide range of use cases:

• MNOs can deploy efficient loan and savings systems optimized for their channels.
• Fintechs can offer tailored financial services to their unique customer base.
• Banks can create new revenue streams and enhance customer loyalty without overhauling their core systems.

The result is a win-win-win for partners, customers, and Credable. Having deployed across multiple markets in Africa, we’ve proven our platform meets a critical need and is driving us toward our core objectives:

• Democratizing financial services by reaching over 500 million people.
• Becoming the most trusted source of data in emerging markets.

The Role

Our 2025 roadmap and OKRs are ambitious and focused around tripling our live portfolio, while also diversifying our products in terms of markets, partners, and outcomes. As a Partner Success Manager, you'll spearhead the success of our embedded finance products. In this pivotal role, you will blend strategic vision with execution to create and implement initiatives to improve our products - directly shaping the future of financial accessibility in the region.

Key Responsibilities

• Strategic Planning: Develop and implement strategies that align with company goals and market potential.
• Product Development: Oversee the implementation of product initiatives end-to-end by working with relevant internal and external stakeholders.
• Stakeholder Management: Build relationships with internal teams, financial institutions, regulatory bodies, and potential partners.
• Communication: Optimize communication strategies through A/B testing & customer feedback.
• Financial Analysis: Conduct financial modeling and risk assessment to ensure product viability and profitability.
• Data Analysis & Customer Feedback: Utilize product & customer insights to refine products and inform new product development.
• Performance Monitoring: Define and track key performance indicators (KPIs) to assess product success and market impact.

Person Specification

• Bachelor’s degree in Finance, Business Administration, or a STEM-related field.
• Organized, motivated, and process-driven professional with experience managing projects.
• Experience in developing and executing long-term business strategies and presenting insights to stakeholders.
• Empathetic and deeply committed to understanding and fulfilling customer needs and preferences.
• Proactive in adapting to new challenges and proficient in solving complex problems.
• Strong understanding of financial concepts, with experience dealing with profitability and risk metrics.
• Excellent and effective at communicating ideas and strategies across various levels and departments.
• Transparent, accountable, and passionate work ethos which aligns well with our values.

Our Culture

At Credable, we are a fast-paced, high-performing team driven by a shared passion for building the future of banking and democratizing access to finance across emerging markets. Our team operates across offices in Dubai, Nairobi, Dar es Salaam, Kampala, Maputo, and Porto, with frequent travel to strengthen connections with colleagues and partners.

We are entering an exciting phase of hyper-growth, expanding into new markets, scaling operations, and evolving our structures to shape the future of Credable in 2025. We are looking for energetic, curious individuals who are passionate about our vision and eager to create value while driving innovation and growth in the markets we operate in.

We believe in equal opportunities and welcome applications from diverse backgrounds. However, experience working in FinTech, Banking/Finance, or Telcos is a big plus.

How to Apply

To apply, please send a full CV together with any supporting statement, briefly highlighting your experience and skills against the requirements of the role to jobs@credable.io. Please include the role title in the subject of your e-mail.

Head of DevOps

About Credable

Credable is transforming financial services in emerging markets with its best-in-class Digital Banking Platform. We help partners launch financial products by embedding them into digital channels their customers already use.

The foundation of the platform is grounded in data that informs everything we do: from credit scoring to marketing segmentation and everything in between.

This approach enables us to embed credit and savings products into any partner channel, making them easy to access and highly contextual. The benefit is that our platform can cater to a wide range of use cases:

• MNOs can deploy efficient loan and savings systems optimized for their channels.
• Fintechs can offer tailored financial services to their unique customer base.
• Banks can create new revenue streams and enhance customer loyalty without overhauling their core systems.

Having deployed across multiple markets in Africa, we’ve proven our platform meets a critical need and is driving us toward our core objectives:

• Democratizing financial services by reaching over 500 million people.
• Becoming the most trusted source of data in emerging markets.

The Role

The Head of DevOps role is a critical position that supports the technical and product teams to ensure high-quality, timely delivery of sprints. This individual will act as the glue between cross-functional departments, supporting the technical team with key processes, documentation, stakeholder engagement, and internal ways of working.

As part of our ambitious 2025 roadmap, we are focused on tripling our live portfolio and diversifying our products across markets, partners, and outcomes. This role requires a highly organized and driven individual who can support the organization in achieving these objectives while shaping the future of digital banking.

Key Responsibilities

• Collaborate with the CTO, Head of Projects, and technical team to manage tasks, prioritize work, and implement operational processes.
• Develop and maintain documentation for processes, systems, and workflows to ensure clarity and alignment.
• Engage with business unit heads to align on timelines, blockers, and challenges, ensuring smooth project execution.
• Act as the primary point of communication for cross-functional alignment, translating business objectives into actionable workflows.
• Support technical teams by managing internal tickets and projects for timely resolution.
• Provide technical support to client-facing teams, ensuring clear communication and resolution of technical issues.
• Implement best practices across the organization to enhance efficiency and collaboration.
• Identify opportunities to streamline operations and improve communication between technical and business units.

Person Specification

• Required:
• Bachelor’s degree in Computer Science, Information Technology, Business Administration, or equivalent work experience.
• 3+ years of experience in DevOps, technology management, or operations.
• Strong understanding of DevOps concepts, including CI/CD pipelines, infrastructure as code (IaC), and cloud-based architectures.
• Solid knowledge of Agile methodologies and project management tools like JIRA, Trello, or Notion.

• Preferred:
• Familiarity with cloud platforms (AWS, Azure, GCP) and DevOps tools.
• Proactive and collaborative problem-solver focused on continuous improvement.
• Ability to manage multiple tasks and shifting priorities in a fast-paced environment.
• Strong business acumen with the ability to translate business needs into technical workflows.
• Proven project management or technical coordination experience with a track record of successful project delivery.
• Excellent communication skills, engaging both technical and non-technical stakeholders effectively.
• Experience in fintech or credit space working with technical teams.

Our Culture

At Credable, we are a fast-paced, high-performing team driven by a shared passion for building the future of banking and democratizing access to finance across emerging markets. Our team operates across offices in Dubai, Nairobi, Dar es Salaam, Kampala, Maputo, and Porto, with frequent travel to strengthen connections with colleagues and partners.

We emphasize in-person collaboration, believing it fosters better results. While work-from-home (WFH) is available for specific cases, our culture values physical engagement.

Benefits

• Health Insurance for you and your dependents.
• Group Bonus Policy.
• Long Term Incentive Plan (LTIP).
• Mental Health and Wellbeing Platform.
• Learning & Development Opportunities.

How to Apply

To apply, send a full CV and a supporting statement highlighting your experience and skills against the requirements of the role to jobs@credable.io. Please include the role title in the subject of your email.

Data Science and Analytics Lead

About Credable

Credable is shaping the future of banking in emerging markets through its Digital Banking Platform that enables our partners to launch financial services through digital channels their customers use and engage with daily.

We achieve this by partnering with financial institutions and channel partners, such as mobile network operators (MNOs), eCommerce businesses, and other tech platforms, providing them seamless access to millions of customers.

Our platform capabilities include:

• A core technology stack and core-banking system – Facilitating embedded financial services by integrating seamlessly with channel partners.
• Data science and analytics capabilities – Supporting credit scoring, decision-making, and portfolio analytics.
• A secure API gateway – Allowing financial institutions to integrate with multiple service providers.
• End-to-end portfolio management – Ensuring banking products are sustainable, profitable, and growing.

The result is a win-win-win scenario, where our partners can:

• Grow their customer base easily and profitably.
• Increase user engagement.
• Generate new revenue streams digitally at scale.

The Role

Credable leverages telco, banking, and alternative data to build credit models for the underbanked. The Data Science and Analytics Lead will drive the development of credit risk models, predictive analytics, and operational efficiency.

Key challenges include integrating multi-source data, strengthening model governance, automating data processes, and scaling infrastructure for rapid decision-making and market expansion.

Key Responsibilities

• Develop and execute the data science strategy to support business growth, embedded finance, and new market expansion.
• Leverage AI and behavioral insights to enhance credit performance, customer engagement, and savings adoption.
• Work with product, risk, and engineering teams to integrate data science into decision-making processes.
• Build and refine AI-powered credit scoring models ensuring performance, fairness, and explainability.
• Lead experimentation and A/B testing for underwriting, portfolio management, and product innovation.
• Expand data science capabilities to support multiple markets with scalable solutions.
• Ensure data integrity, security, and compliance across all data science initiatives.
• Drive best practices in model development, MLOps, and responsible AI.
• Promote cross-functional collaboration to maximize data science impact across the organization.

Person Specification

• Required:
• Strong background in data science, machine learning, and AI, with experience in credit risk modeling.
• Deep understanding of AI governance, model transparency, and regulatory compliance.
• Hands-on experience with MLOps, model deployment, and automated monitoring solutions.
• Strong analytical mindset with a proven ability to drive business impact.
• Excellent leadership skills, with the ability to mentor and build high-performing teams.
• Bachelor's degree in Statistics, Mathematics, Physics, Computer Science, Data Science, Engineering, Economics, Financial Engineering, Actuarial Science, or a related discipline.

Our Culture

At Credable, we are a fast-paced, high-performing team driven by a passion for building the future of banking and democratizing access to finance across emerging markets. Our team operates across Dubai, Nairobi, Dar es Salaam, Kampala, Maputo, and Porto, with frequent travel to strengthen relationships.

We emphasize in-person collaboration while allowing work-from-home for specific cases. Our culture values teamwork, engagement, and direct problem-solving.

Benefits

• Health Insurance for you and your dependents.
• Group Bonus Policy.
• Long Term Incentive Plan (LTIP).
• Mental Health and Wellbeing Platform.
• Learning & Development Opportunities.

How to Apply

To apply, send a full CV and a supporting statement highlighting your experience and skills against the role requirements to jobs@credable.io. Please include the role title in the subject of your email.

Data Engineer

Person Specification

• Reports to: Chief Financial Officer / Head of Data & Analytics
• Coverage: UAE (HQ), Kenya, Tanzania, and Uganda + other new markets
• Base: Nairobi, Kenya / Dubai, UAE
• Limited travel but may be required

Purpose

We are looking for a Data Engineer to join our Data Team as we continue to build out our Credit Scoring Capabilities and Data Analytics functions. We are looking for someone who is obsessed with data and understands how it can be transformational in the products that customers can access the decision making power it holds. Someone who is passionate about designing and maintaining scalable data pipelines.

The successful candidate will be responsible for designing, building, and maintaining the data infrastructure required for our credit scoring models. The Data Engineer will collaborate with our data science and software engineering teams to ensure that our data pipeline is efficient, scalable, and reliable.

Key Duties

Contract / project implementation

• Design, build, and maintain the data infrastructure required for our credit scoring models.
• Collaborate with data science and software engineering teams to ensure that data is collected, processed, and stored efficiently.
• Identify and implement ways to improve the performance and reliability of the data pipeline
• Ensure that data quality is maintained throughout the data pipeline
• Develop and maintain data models that support our credit scoring models
• Develop and maintain ETL workflows that extract data from various sources, transform it, and load it into our data warehouse
• Optimize queries and data processing algorithms to improve performance
• Design and maintain data security and privacy policies
• Monitor and troubleshoot data pipeline issues
• Identify opportunities for data acquisition
• Develop analytical tools, programs and reports
• Deliver updates to stakeholders based on analytics
• Stay up-to-date with new technologies and trends in data engineering

Professional Qualifications & Attributes

• Bachelor's degree in Computer Science, Software Engineering, or a related field
• Minimum of 5 years of experience in data engineering
• Proficiency in SQL and experience with relational databases such as MySQL or PostgreSQL
• Experience with Big Data technologies such as Hadoop, Spark, or Kafka
• Familiarity with data modeling and ETL processes
• Strong programming skills in Python, Java, or Scala
• Excellent communication and collaboration skills
• Familiarity with cloud platforms such as AWS or Azure is a plus
• Knowledge of credit scoring models and regulations is a plus

The Ideal Candidate Will Be a Leader Who Demonstrates

• Practical, hardworking, hands-on results oriented manager with the ability to achieve high quality results.
• Ability to work effectively with third parties.

Data Scientist

Person Specification

• Reports to: Chief Financial Officer / Head of Data & Analytics
• Coverage: UAE (HQ), Kenya, Tanzania, and Uganda + other new markets
• Base: Nairobi, Kenya / Dubai, UAE
• Travel: Limited travel but may be required

Purpose

We are looking for a Data Scientist to join our Data Team as we continue to build out our Credit Scoring Capabilities and Data Analytics functions. We are looking for someone who is highly analytical and detail-oriented Data Scientist who is passionate about building and maintaining credit risk models. Someone who is obsessed with data and understands how it can be transformational in the products that customers can access the decision-making power it holds.

Someone who is passionate about designing and maintaining scalable data pipelines. The successful candidate will be responsible for building and maintaining credit risk models, developing predictive analytics, and conducting data analysis to identify insights that drive our business forward.

Key Duties

Contract / project implementation

• Work with 3rd party partners on credit scoring, modeling and evaluation of portfolio of lending products
• Develop credit risk models using statistical and machine learning techniques
• Analyze credit data to identify patterns and trends that inform our credit decision-making process
• Collaborate with our data engineering and software engineering teams to ensure that data is collected, processed, and stored efficiently
• Develop predictive models for credit risk assessment, fraud detection, and other business use cases
• Monitor and analyze the performance of credit risk models, and make recommendations for improvement
• Develop and maintain data dashboards and reports to communicate insights to stakeholders
• Stay up-to-date with new technologies and trends in data science and credit scoring

Professional Qualifications & Attributes

• Master's degree in Computer Science, Statistics, Mathematics, or a related field
• Minimum of 5 years of experience in data science or a related field
• Strong proficiency in programming languages such as Python or R
• Experience with statistical and machine learning techniques such as logistic regression, decision trees, and random forests
• Experience with data visualization tools such as Tableau or PowerBI
• Knowledge of credit risk models and regulations
• Excellent communication and collaboration skills
• Experience with cloud platforms such as AWS or Azure is a plus
• Proficient in Microsoft Excel and Powerpoint.

The Ideal Candidate Will Be a Leader Who Demonstrates

• Practical, hardworking, hands-on results oriented manager with the ability to achieve high quality results.
• Ability to work effectively with third parties.

Head of Business Development

About Credable

Credable is shaping the future of banking in emerging markets through its Digital Banking Platform that enables our partners to launch financial services through digital channels their customers use and engage with daily.

We achieve this by partnering with financial institutions and channel partners, such as mobile network operators (MNOs), eCommerce businesses, and other tech platforms, providing them seamless access to millions of customers.

Our platform capabilities include:

• A core technology stack and core-banking system – Facilitating embedded financial services by integrating seamlessly with channel partners.
• Data science and analytics capabilities – Supporting credit scoring, decision-making, and portfolio analytics.
• A secure API gateway – Allowing financial institutions to integrate with multiple service providers.
• End-to-end portfolio management – Ensuring banking products are sustainable, profitable, and growing.

The Role

We’re looking for a driven and experienced Head of Business Development to help take Credable to the next level across African, East & Central Asian markets. If you have a strong background in the startup world and deep experience in fintech, banking, or payment solutions, this could be the perfect role for you.

In this role, you will be focused on identifying new business opportunities, building strong partnerships, and ensuring a smooth onboarding process for our business customers to help us hit our revenue goals and expand into new markets.

Key Responsibilities

• Drive business development initiatives across Africa and APAC, ensuring a strong pipeline of opportunities for Credable’s growth.
• Conduct market research to identify trends, opportunities, and competitive insights for strategic decision-making.
• Build and manage partnerships with Mobile Network Operators, banks, and B2C networks to expand market presence.
• Develop client relationships by understanding needs, delivering value, and fostering long-term partnerships.
• Craft and present compelling proposals that showcase Credable’s value proposition and drive business growth.
• Lead contract negotiations, securing agreements aligned with Credable’s strategic objectives.
• Collaborate with product, marketing, and operations teams to ensure seamless execution of growth strategies.
• Set and exceed revenue targets, driving measurable impact on Credable’s expansion.
• Ensure compliance with regulatory standards while providing insights for data-driven strategic planning.
• Represent Credable at industry events to strengthen brand presence and thought leadership.

Person Specification

• Required:
• 5+ years of experience in business development within fintech, banking, or payment solutions.
• Proven track record in driving business growth within the startup ecosystem.
• Strong understanding of financial inclusion and digital banking solutions tailored to emerging markets.
• Strong negotiation, networking, and relationship management skills.
• Entrepreneurial mindset with a proactive approach to problem-solving and business expansion.

• Preferred:
• Experience working in multinational environments, particularly within emerging markets.
• Familiarity with regulatory frameworks across African, East & Central Asia regions.

Our Culture

At Credable, we are a fast-paced, high-performing team driven by a passion for building the future of banking and democratizing access to finance across emerging markets. Our team operates across Dubai, Nairobi, Dar es Salaam, Kampala, Maputo, and Porto, with frequent travel to strengthen relationships.

We emphasize in-person collaboration while allowing work-from-home for specific cases. Our culture values teamwork, engagement, and direct problem-solving.

Benefits

• Health Insurance for you and your dependents.
• Group Bonus Policy.
• Long Term Incentive Plan (LTIP).
• Mental Health and Wellbeing Platform.
• Learning & Development Opportunities.

How to Apply

To apply, send a full CV and a supporting statement highlighting your experience and skills against the role requirements to jobs@credable.io. Please include the role title in the subject of your email.

Head of Product

About Credable

Credable is shaping the future of banking in emerging markets through its Digital Banking Platform that enables our partners to launch financial services through digital channels their customers use and engage with daily.

We achieve this by partnering with financial institutions and channel partners, such as mobile network operators (MNOs), eCommerce businesses, and other tech platforms, providing them seamless access to millions of customers.

Our platform capabilities include:

• A core technology stack and core-banking system – Facilitating embedded financial services by integrating seamlessly with channel partners.
• Data science and analytics capabilities – Supporting credit scoring, decision-making, and portfolio analytics.
• A secure API gateway – Allowing financial institutions to integrate with multiple service providers.
• End-to-end portfolio management – Ensuring banking products are sustainable, profitable, and growing.

The Role

The Head of Product is a highly cross-functional role that bridges product, technology, operations, and data to drive business objectives. Currently, the team includes a cross-functional lead and a UX designer, with plans to expand due to the department's critical role in the company’s success.

This role involves leading diverse projects, products, and processes to drive change, build capacity, and unlock growth.

Key Responsibilities

• Oversee product growth and delivery across all markets, ensuring alignment with company objectives.
• Lead cross-functional teams to drive collaboration between engineering, design, marketing, and operations.
• Standardize product development with clear documentation, including specifications and launch requirements.
• Manage P&L and drive ROI for each product.
• Conduct market and competitor research to identify trends and opportunities.
• Use customer insights and data to inform product roadmap and feature prioritization.
• Act as a subject matter expert and build strong relationships with stakeholders.

Person Specification

• Required:
• Bachelor’s degree in Product Management, Commerce, Finance, Business Administration, or a related field.
• 5+ years of experience in product management, operations, or consulting.
• Experience in customer support, product ownership, UX research, or business analysis.
• Strategic thinker with the ability to translate business goals into product strategies.

• Preferred:
• Experience in fintech is a strong plus.
• Strong analytical and problem-solving abilities.
• Exceptional communication skills and ability to lead teams.
• Passion for fintech innovations and emerging technologies.

Why Join Us?

At Credable, we are a fast-paced, high-performing team driven by a passion for building the future of banking and democratizing access to finance. We operate across Dubai, Nairobi, Dar es Salaam, Kampala, Maputo, and Porto, with frequent travel to strengthen relationships.

We value in-person collaboration while allowing work-from-home for specific cases.

Benefits

• Health Insurance for you and your dependents.
• Group Bonus Policy.
• Long Term Incentive Plan (LTIP).
• Mental Health and Wellbeing Platform.
• Learning & Development Opportunities.

How to Apply

To apply, send a full CV and a supporting statement highlighting your experience and skills against the role requirements to jobs@credable.io. Please include the role title in the subject of your email.

Head of Projects

About Credable

Credable is shaping the future of banking in emerging markets through its Digital Banking Platform that enables our partners to launch financial services through digital channels their customers use and engage with daily.

We achieve this by partnering with financial institutions and channel partners, such as mobile network operators (MNOs), eCommerce businesses, and other tech platforms, providing them seamless access to millions of customers.

Our platform capabilities include:

• A core technology stack and core-banking system – Facilitating embedded financial services by integrating seamlessly with channel partners.
• Data science and analytics capabilities – Supporting credit scoring, decision-making, and portfolio analytics.
• A secure API gateway – Allowing financial institutions to integrate with multiple service providers.
• End-to-end portfolio management – Ensuring banking products are sustainable, profitable, and growing.

The Role

The Head of Projects role is a critical position that cuts across the entire organization and engages cross-functionally. This role requires a highly organized and driven individual to support the organization in achieving ambitious 2025 goals while shaping the future of digital banking.

Key Responsibilities

• Establish and implement scalable project management methodologies, standards, and tools.
• Lead project planning, defining objectives, scope, deliverables, and timelines with key stakeholders.
• Track progress, mitigate risks, and ensure adherence to project plans.
• Implement quality assurance processes and conduct audits.
• Provide senior leadership with project status reports and key insights.
• Continuously improve project management practices by adopting industry best practices.
• Lead, mentor, and develop a high-performing project management team.
• Build strong relationships with internal teams and external partners.

Person Specification

• Required:
• 5+ years of experience leading and delivering complex projects, preferably in fintech or financial services.
• Expertise in project management methodologies, tools, and frameworks.
• Strong analytical and problem-solving skills.
• Excellent communication and stakeholder management skills.

• Preferred:
• Project management certification (PMP, PRINCE2, Agile).
• Experience in startup environments.
• Bachelor’s degree in business administration, computer science, engineering, or a related field.

Why Join Us?

At Credable, we are a fast-paced, high-performing team driven by a passion for building the future of banking and democratizing access to finance. Our team operates across Dubai, Nairobi, Dar es Salaam, Kampala, Maputo, and Porto, with frequent travel to strengthen relationships.

We value in-person collaboration while allowing work-from-home for specific cases.

Benefits

• Health Insurance for you and your dependents.
• Group Bonus Policy.
• Long Term Incentive Plan (LTIP).
• Mental Health and Wellbeing Platform.
• Learning & Development Opportunities.

How to Apply

To apply, send a full CV and a supporting statement highlighting your experience and skills against the role requirements to jobs@credable.io. Please include the role title in the subject of your email.

BI Analyst

About Credable

Credable is transforming financial services in emerging markets with its best-in-class Digital Banking Platform. We help partners launch financial products by embedding them into digital channels their customers already use.

The foundation of the platform is grounded in data that informs everything we do: from credit scoring to marketing segmentation and everything in between.

This approach enables us to embed credit and savings products into any partner channel, making them easy to access and highly contextual. The benefit is that our platform can cater to a wide range of use cases:

• MNOs can deploy efficient loan and savings systems optimized for their channels.
• Fintechs can offer tailored financial services to their unique customer base.
• Banks can create new revenue streams and enhance customer loyalty without overhauling their core systems.

Having deployed across multiple markets in Africa, we’ve proven our platform meets a critical need and is driving us toward our core objectives:

• Democratizing financial services by reaching over 500 million people.
• Becoming the most trusted source of data in emerging markets.

The Role

Join our dynamic team as a Business Intelligence (BI) Analyst, where you'll play a crucial role in shaping the data-driven decision-making process within our organization. You will leverage your analytical skills to turn data into actionable insights, driving the strategic direction of our products and services.

Key Responsibilities

• Track and report on key performance metrics related to business initiatives and products.
• Collaborate with teams to optimize data collection, quality, and processing.
• Manage multiple product-related tasks and projects, with a 6-9 month ramp-up period.
• Stay current with BI trends, recommending and implementing improvements to BI tools and processes.
• Participate in advanced analytics projects using Python for predictive modeling and machine learning.

Person Specification

• Experience with Databricks supports Credable’s data-driven approach.
• 3+ years of experience with strong SQL/Python skills for managing diverse datasets.
• Ability to turn complex data into actionable insights, including data storytelling.
• Strong problem-solving skills to enhance credit risk strategies and customer segmentation.
• Strong collaboration and stakeholder management skills.

Our Culture

At Credable, we are a fast-paced, high-performing team driven by a shared passion for building the future of banking and democratizing access to finance across emerging markets. Our team operates across Dubai, Nairobi, Dar es Salaam, Kampala, Maputo, and Porto, with frequent travel to strengthen relationships.

We emphasize in-person collaboration while allowing work-from-home for specific cases.

Why Join Us?

• Health Insurance for you and your dependents.
• Group Bonus Policy.
• Long Term Incentive Plan (LTIP).
• Mental Health and Wellbeing Platform.
• Learning & Development Opportunities.

How to Apply

To apply, send a full CV and a supporting statement highlighting your experience and skills against the role requirements to jobs@credable.io. Please include the role title in the subject of your email.

Data Engineering Lead

About Credable

Credable is shaping the future of banking in emerging markets through its Digital Banking Platform that enables our partners to launch financial services through digital channels their customers use and engage with daily.

We achieve this by partnering with financial institutions and channel partners, such as mobile network operators (MNOs), eCommerce businesses, and other tech platforms, providing them seamless access to millions of customers.

Our platform capabilities include:

• A core technology stack and core-banking system – Facilitating embedded financial services by integrating seamlessly with channel partners.
• Data science and analytics capabilities – Supporting credit scoring, decision-making, and portfolio analytics.
• A secure API gateway – Allowing financial institutions to integrate with multiple service providers.
• End-to-end portfolio management – Ensuring banking products are sustainable, profitable, and growing.

The Role

The Data Engineering Lead will be responsible for leading the Data Engineering team and taking ownership of tasks related to data engineering, data modeling, ETL (Extract Transform Load), data warehousing, and data analytics. This role is based in Nairobi, Kenya, with flexibility for remote work, but we encourage a balance between office and remote work.

Key Responsibilities

• Lead and manage the Data Engineering team, ensuring alignment with department objectives and key results.
• Oversee day-to-day operations, balancing incoming business requests with planned roadmap execution.
• Own end-to-end project delivery, including requirement gathering, solution design, development, validation, and deployment.
• Enhance the data ecosystem by improving automation, robustness, pipeline testing, and observability.
• Optimize infrastructure for cost-effective data movement and storage.
• Develop and implement data governance processes to ensure compliance with relevant laws and regulations.

Person Specification

• Required:
• Bachelor's or Master's degree in Computer Science, Data Science, Engineering, or a relevant field.
• Minimum 7 years’ industry experience working in a Data-related field.
• Proven track record of developing and maintaining ETL pipelines at scale.
• Deep understanding of Data Modeling & Data Warehouse structures.
• Experience in Data Analytics and managing business stakeholders’ reporting/analytics requirements.
• Proficient in SQL (Spark is a bonus).
• Experience working with structured and unstructured data.
• Experience with cloud platforms (AWS, Azure, GCP).
• Strong problem-solving and analytical skills.
• Excellent written and verbal communication skills in English.

Why Join Us?

At Credable, we are a fast-paced, high-performing team driven by a passion for building the future of banking and democratizing access to finance. Our team operates across Dubai, Nairobi, Dar es Salaam, Kampala, Maputo, and Porto, with frequent travel to strengthen relationships.

We value in-person collaboration while allowing work-from-home for specific cases.

Benefits

• Health Insurance for you and your dependents.
• Group Bonus Policy.
• Long Term Incentive Plan (LTIP).
• Mental Health and Wellbeing Platform.
• Learning & Development Opportunities.

How to Apply

To apply, send a full CV and a supporting statement highlighting your experience and skills against the role requirements to jobs@credable.io. Please include the role title in the subject of your email.

Head of Strategic Finance

About Credable

Credable is shaping the future of banking in emerging markets through its Digital Banking Platform that enables our partners to launch financial services through digital channels their customers use and engage with daily.

We achieve this by partnering with financial institutions and channel partners, such as mobile network operators (MNOs), eCommerce businesses, and other tech platforms, providing them seamless access to millions of customers.

Our platform capabilities include:

• A core technology stack and core-banking system – Facilitating embedded financial services by integrating seamlessly with channel partners.
• Data science and analytics capabilities – Supporting credit scoring, decision-making, and portfolio analytics.
• A secure API gateway – Allowing financial institutions to integrate with multiple service providers.
• End-to-end portfolio management – Ensuring banking products are sustainable, profitable, and growing.

The Role

The Head of Strategic Finance will drive our financial strategy, investor relations, and business planning. Working closely with the CFO, this role will oversee financial budgeting, modeling, planning, legal reviews, relationship management, investor engagement, and broader finance and accounting functions.

Key Responsibilities

• Implement robust internal controls and financial governance frameworks.
• Oversee all aspects of accounting, treasury management, and financial planning.
• Develop and maintain financial models, business case models, and budgeting models.
• Analyze financial performance, identify gaps/errors, and provide recommendations.
• Manage liquidity, cash flow, and working capital to optimize financial structure.
• Mentor and lead a high-performance finance team.
• Adopt financial systems and tools to enhance scalability.
• Ensure compliance with statutory, regulatory, and governance requirements.
• Support CFO in investor relations, market research, and M&A activities.

Person Specification

• Required:
• 5–8 years of experience in financial planning, analysis, and strategy.
• Chartered Accountant (CA) qualification.

• Preferred:
• Experience in digital banking or fintech.
• CFA Charterholder.

Why Join Us?

At Credable, we are a fast-paced, high-performing team driven by a passion for building the future of banking and democratizing access to finance. Our team operates across Dubai, Nairobi, Dar es Salaam, Kampala, Maputo, and Porto, with frequent travel to strengthen relationships.

We value in-person collaboration while allowing work-from-home for specific cases.

Benefits

• Health Insurance for you and your dependents.
• Group Bonus Policy.
• Long Term Incentive Plan (LTIP).
• Mental Health and Wellbeing Platform.
• Learning & Development Opportunities.

How to Apply

To apply, send a full CV and a supporting statement highlighting your experience and skills against the role requirements to jobs@credable.io. Please include the role title in the subject of your email.

Product Manager

Person Specification

• Reports to: Head of Product / COO
• Coverage: Kenya, Uganda, Tanzania
• Base: Nairobi, Kenya
• Travel: East Africa primarily with travel to HQ and other markets as may be required

Purpose

Responsible for leading and driving the vision, strategy, business requirements, roadmap, and execution of the company’s new and existing products in order to deliver a best-in-class acceptance offering and pleasurable journey for Credable’s customers across its offering.

Key Duties

Research and Analysis

• Carry out market research on a regular basis to ensure we maintain a competitive edge 
• Disseminate key learnings to team members to inform opportunities for improvement

Product Scope and Delivery

• Lead the Product delivery and growth for Credable products in Kenya.
• Advocate and defend product changes using qualitative and quantitative data
• Create Product Requirement documents and get internal approval for implementation. 
• Manage all aspects of the project with Credable Partners including Telco’s, FinTech’s and Banks. Interacting with their internal teams to ensure timely delivery of products. 

Product Growth

• Own the P&L responsibilities of the product and the achievement of KPIs based on budgeted figures and the business plan.
• Drive initiatives to drive uptake of the product in collaboration with our Partners.

Relationships

• Build, maintain and grow relationships with key stakeholders for the product including to but not limited to the telco, and bank.
• Be the team champion to ensure team alignment, advocate product and be the subject matter expert for our internal tools

Reporting

• Share weekly reports on product delivery progress and / or performance across all channels with internal and external teams.

Professional Qualifications & Attributes

• Bachelor’s degree in Commerce, Finance, Business Administration or other related field.
• 3+ years experience in operations or consulting.
• 1-3 years product experience preferably in a fintech. 

The Ideal Candidate Will Be a Leader Who Demonstrates

• Excellent analytical and problem-solving skills with experience product delivery
• Effective communicator that can listen, surface timely questions as well as motivate others
• Curiosity and knowledge of technical and product innovation and trends
• Ability to organize, prioritize and handle multiple time-sensitive tasks in a demanding environment working with cross functional teams. 
• Have a ‘Customer First’ attitude.

Senior Developer

Person Specification

• Reports to: Chief Technology Officer
• Coverage: UAE (HQ), Kenya, Tanzania, and Uganda + other new markets
• Base: Dubai, UAE / Nairobi, Kenya / (flexible)
• Travel: Yes, extensive travel regionally particularly to East Africa in the short-term

Purpose

The Senior Developer will work with the development team to develop software solutions using Java, PHP, MySQL,HTML and JavaScript framework of the designated project and requirement.

This position requires knowledge of relational database and be able to rely on experience and judgment to plan and accomplish goals. This position requires knowledge working on HTML5, CSS3, JavaScript’s, Jquery, JSON and XML/XSLT.

You will be required to provide development and maintenance services to new and ongoing development projects and deployed services and solutions.

Key Duties

• Report to the Head of Technology and support in implementing team-wide best practices
• Able to engineer and plan new products.
• Be able to pitch new products for development, spin-off or investment.
• Be able to future-proof the company and its projects.
• Set direction and be the lead architect on all projects where required.
• Interact with software systems engineer or other technical leader to understand subsystem and component specifications and recommend changes to facilitate efficient and effective development
• Attends to both business and technical considerations when designing solutions to project/team or company related issues
• Support management of the team’s technical infrastructure (e.g., repository, build system, testing system) under guidance.
• Develop and maintain code to a high standard within IT development and maintenance projects
• Audit existing developments for integrity, learnings and development quality.
• Troubleshoot and problem-solve support issues as they arise.
• Provide accurate estimates for development work in conjunction with the other departments within the designated project.
• Perform unit testing of work.
• Write documentation and comment code as required.
• Ensure code is properly version- controlled
• Understand code releases cycles and versioning
• Be on call for support requests as required.

Professional Qualifications & Attributes

• At least 5+ Years of programming experience with Java, PHP,XHTML/CSS/JavaScript/AJAX/XML/JSON
• Ideal candidates should understand object-oriented development, and apply OO concepts to everything they do.
• Experience of the full software development lifecycle from requirement gathering and functional specification
• Understanding of Web technology and environments
• Candidate should be familiar with features in PHP
• Candidate should be familiar with modern database management systems such as MySQL
• Experience with restful JSON-based communication
• Good knowledge of system security vulnerabilities and remediation techniques
• Good knowledge of network architectures, protocols, and standards
• Experience working in a team-oriented, collaborative environment.
• Organised, Resourceful, Confident, proactive self-starter.
• Able to work independently and within a Project team.
• Ability to think laterally to solve problems
• Be an excellent communicator, both written and oral
• Ability to work under pressure
• Minimum of a Bachelor’s degree in Computer Science or related field.
• Minimum 5 years’ experience

The Ideal Candidate Will Be a Leader Who Demonstrates

• UX Design experience
• Web Services - Experience building modern web services
• Social App Development - Experience in building social sites or apps (Facebook, etc.)
• Knowledge of Android/iOS platforms.
• Understanding of MVC design patterns and frameworks
• Front-end development knowledge including Responsive web design.
• Good understanding of the organisation’s products and services
• Understanding and comfort in Agile/Scrum driven development